Online application for return and Exchange services, you simply go to the online Return and Exchange service Center,self-service to complete the return and Exchange application.
Refund/Exchange Precautions
1、Please fill in the following information carefully when mailing, otherwise it will affect your return/exchange processing:
·Your name
·Shipping address, Email
·Order number, product name and model
·Reasons for return/exchange
2、For inspection of reported items, you will also need to provide inspection reports, view return instructions、Exchange Instructions;
3、Please take the "Confirm receipt" operation as soon as possible after receiving the goods, otherwise it will affect your return/exchange processing;
4、Mall part of the goods are provided by the business with the mall cooperation, the return/exchange process of this product please contact the merchant directly.