Return and exchange General provisions
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Return and exchange General provisions
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Service：
1. The outer packaging of the goods and commodities themselves is not damaged, keeping the original quality of the Startnet Software Mall for sale；
2.
Indicate the reason for the return, if there is a quality problem with the product, please be sure to explain；
3. To ensure that goods and accessories, ancillary products or giveaways, warranty cards, three packs of vouchers, invoices, Startnet Software Mall Shipping list complete；
4.If there is a quality problem with some of the products in the package, a set of goods must be provided when handling the return and exchange；
5. Startnet software Mall in some of the goods are by the Startnet software Mall signed a contract with the merchant to provide, these goods return and exchange, please contact with the Startnet software Mall customer service;
6. Startnet Software Mallcommitment: from the date of your actual receipt of the goods within 7th, the product is not used without affecting two sales of the case, you can return the full amount.
The following conditions cannot be returned：
1)
Product tag, packaging breakage, invoice, product accessories (such as accessories pendant, etc.), instructions, warranty, labels and other lost
2) Sealed products Original packaging open or sealing paste damage
3)
Product power, over water, insert card slot, etc. used
4) Luxury goods, diamonds, gold, silver do not accept returns
5) Cosmetics and personal care products, mother and child supplies, underwear products, sports outdoor, luxury bags, large digital, large household appliances, food health care, watches, gold jewelry, automotive supplies products without quality problems do not accept returns Please refer to each category return and Exchange policy.
In particular, the following circumstances do not handle the return and exchange:
1. Any goods not sold by the Startnet Software Mall.
2. Any goods that have been used, except for quality problems:
3. Any commodity that causes quality problems due to abnormal use and custody.
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