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Ordering process


This process is suitable for non-overseas customers, click to view the overseas customer ordering process

 

1、Search for Products

   Kai Web Mall provides you with convenient and fast product search function:

  (1)You can search for the item you want to buy by entering a keyword on the home page.

  (2)You can also find the category of items you want to buy by using the category navigation bar of the Kai Web Mall to find your product according to the category.

  (3)Watch the Search for goods demo

2、Put it in the shopping cart                                                                                       top↑

    Click "Buy" on the details page of the item you want to buy and the item will be added to your shopping cart; You can also continue to pick items to be placed in the shopping cart and settled together.

  (1)In the shopping cart, the system defaults to one item per item, and if you want to buy multiple items, you can modify the purchase quantity.

  (2)In the shopping cart, you can move the item to Favorites ,or choose to delete.

  (3)In the shopping cart, you can view the discount discount of the item directly and the product name and promotion theme to participate in the promotion.

  (4)The item at the bottom of the shopping cart page is the recommendation made by Kai-Net mall according to your selection, if you have your favorite items, click "Put in the shopping cart" can be.

        Warm tips:

      (1)The price of the goods will be adjusted from time to time, the final price is based on the price in the order after you submit your order

      (2)Preferential policies, delivery times, freight collection standards, etc., may be adjusted, and the final transaction information will be subject to the latest information published on the website when you submit your order.

3、Select an order                                                                                            top↑

  (1)Mall and merchant goods need to submit separate order order.

  (2)Different  merchants of goods need to submit separate order orders.

4、Sign up to login

  (1)Old Customer:Please enter your Email address or nickname, registration password to log in on the “Login ”page.

  (2)New Customer:Please follow the prompts on the“New User Registration ”page to complete the registration

5、Fill in Consignee information                                                                                     top↑

   (1)Please fill in the correct and complete consignee's name, consignee contact details, detailed shipping address and zip code, otherwise it will affect the processing or distribution of your order.

   (2)You can go to“my mall-account management-receipt Address Book”Edit the commonly used shipping address, after the successful save, and then order, you can directly choose to use.

6、Choosing how to receive Goods

   The mall offers a variety of shipping methods:

  (1)Ordinary Express Delivery Door

  (2)Expedited Express Delivery Door

  (3)General Mail

  (4)Postal SpeedPost (EMS)

      For more information, please click here to view delivery range、Time & amp; shipping

7、Choosing a Payment method                                                                                         top↑

   The mall offers a variety of payment methods, which you can choose from during the ordering process::

  (1)Cash on delivery

  (2)Online payment

  (3)Bank transfer

  (4)Cheque Payment

      Click to view  Payment terms for various payment method orders

8、Request an invoice                                                                                            top↑

   Please click "Request Invoice", fill in the correct invoice header, select the correct invoice content, after successful invoice selection, will be delivered with the order goods.

     Click to view Invoice System .

9、Submit an Order

   (1)Once the above information has been verified correctly, please click "Submit Order" and the system generates an order number stating that you have successfully submitted your order.

   (2)Once the order has been submitted successfully, you can log in to“my Mall ”to view the order information or make an  online payment for the order

 

Special Tips                                                                                          top↑

  1、If you have a gift card in your account, you can choose to pay with a gift card at the "payment method", please click to view Mall gift card" for details .

  2、If you have a gift voucher in your account that meets the payment of the order, there will be a "Use voucher" button on the billing page, you can click on the Select Voucher, click to view the gift Voucher usage Rules

      Once you have selected the gift voucher and clicked "OK to use", you will no longer be able to cancel using the voucher

  3、New orders may not be displayed in “My Mall”for some time after the order submission peak period. If you do not find this order in “My Mall”please be patient.



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